The form asks for six details and one tick box for the terms. I filled it in on an iPhone and then on a laptop, and each took under two minutes. If you plan to join RichPrize, expect the activation text message to take longer than the form.
You open the RichPrize registration form from the Join button in the top right of the homepage. All fields sit on one scrolling page, which suits a phone screen. Near the bottom you will find a pre-ticked box for the welcome offer, which carries 35x wagering on the bonus amount. Untick it if you prefer to play with your own money.
A new account gives you:
RichPrize asks for these details:
You must be 18 or over to sign up to RichPrize. The age check at the form stage relies on the date of birth you enter. RichPrize asked me for a photo ID and proof of address later, when I made my first withdrawal request, and my documents cleared in about six hours. Type your name exactly as it appears on your passport or driving licence. "Jim" instead of "James" is enough to hold up that later check.
RichPrize requires at least eight characters, and the strength bar turned green when I reached twelve with mixed case, numbers and a symbol. Skip birthdays, football club names and any part of your email address. My password manager generated a 16-character string, and Safari offered to save it.
My first activation text arrived in 20 seconds. The second, on a different test account, took four minutes. After you register, RichPrize sends a six-digit code by SMS and a confirmation link by email. Enter the code or click the link to activate. Until you do, you can browse the lobby but cannot deposit.
If nothing arrives, check your spam or junk folder and confirm you typed your mobile number correctly. Then ask live chat to resend. An agent replied within two minutes when I tried it.
The SMS code expires after ten minutes, and the email link stays valid for 24 hours. Choose email if your mobile signal is weak. A typo in the address is the commonest reason for a missing message, so check the field before you submit. Before you register at RichPrize, make sure you can open both the inbox and the phone you entered. You can correct contact details in account settings before activation, or ask chat to change them. Once you verify, you can opt in to RichPrize promotions from the account page.
Coming back to RichPrize takes two fields and one tap. The Log In button sits next to Join in the desktop header and in the top menu on mobile. The page loaded in under two seconds on my home broadband and in about three on 4G.
Check the address bar before you type anything. You should see a padlock and the exact RichPrize domain. Fake pages swap letters or add extra words to the web address. Use home broadband or mobile data instead of café Wi-Fi.
| Pros | Cons |
|---|---|
| Skips the password field on your own phone or laptop, so login takes one tap. | On a shared or work computer, the next person to open the browser lands in your account with your balance on screen. |
| Keeps you signed in for up to 30 days. | Stays active for all 30 days unless you log out by hand. |
Tick "Remember Me" on a device that only you use. On any other machine, leave it blank and log out when you finish. Clear saved credentials from your browser every few weeks, and message live chat if a login attempt fails for no clear reason.
RichPrize gives you a strong password as the baseline and two optional layers on top: two-factor authentication and biometric login. I switched on both. Together they add about ten seconds to a login and close off most routes into your account.
| 2FA Method | Pros | Cons |
|---|---|---|
| SMS | Works on any mobile with no extra app; the code arrived in under a minute | Fails without signal; SIM-swap fraud can intercept codes |
| Authenticator app | Codes refresh every 30 seconds and work offline | Needs an app install, and a new phone means re-linking the account |
| Works on any device where your inbox is open | Codes took up to three minutes in my test, and anyone with access to your inbox sees them |
Open Account, then Security, then Two-Factor Authentication, and pick a method. I chose the authenticator app and scanned the QR code with my phone. RichPrize then showed a set of backup codes. Save those somewhere offline, because they are your way back in if you lose the phone.
On my iPhone I enabled Face ID from the same Security page in three taps. An Android handset with a fingerprint sensor showed the same option. Login dropped to about two seconds. After a phone restart, RichPrize asks for your password again before Face ID works, which is mildly annoying but sensible.
A forgotten password costs you about three minutes. The reset option sits under the login fields, and you need access to the email address you used at registration. Lose that inbox as well and you will have to go through live chat and ID checks.
My reset email arrived in 40 seconds. If yours does not appear, check that your email filters allow messages from RichPrize.
RichPrize locks an account for these reasons:
I locked a test account on purpose with five wrong passwords. A 30-minute timer appeared, and I could have waited it out. I contacted live chat instead, and an agent asked me to confirm my date of birth and the last four digits of my mobile number before unlocking it. Expect a request for ID if the lock came from suspicious activity.
Account, then Security, then Login Activity lists the date, time, device and approximate location of your last 20 sessions. Scan it after a holiday or any time you lend someone your laptop. An entry you do not recognise means you should change your password straight away and tell support. The location comes from your internet provider, so it sometimes names the wrong town. Look at the device type and the time of day before you panic.